Last summer, I interned at ADIB to dig into the banking field and explore the different areas, a notable bank in UAE such as ADIB, is involved in. I had the chance to choose between the shift of day time or night time; thus, I chose to work in the day time shift, for 8 hours a day from 10 am to 6 pm. The training was basically sitting at a desk and job shadowing an employee who works there. I was surprised by the amount of pressure the bank-tellers go through. A person might think that working in a bank is easy; however, the work environment and dealing with customers was one problem, where the worker must always stay calm and smiling regardless of the customer's attitude. Customer service is key to the success of a bank. Furthermore, I learned an eminent amount of stuff during my internship, starting with closing and opening a bank account. I was taught how to open different types of accounts including checking, savings, and the "Ghina" salary account. I helped customers in filling the information and paperwork needed to start an account, and put it in a computer. I was sent back and forth to the manager in order to give him hard-copy papers to sign, which was astonishing to me, as I thought everything was supposed to be online in our current technological world. The customers needed to wait for the manager to sign their file so it can be processed. Besides that, I learned about some Islamic rules that ADIB abides by, which makes them different than other banks in the UAE. I was also told to keep the data I see during the work hours discreet, as I was allowed to look into personal accounts of people. This internship experience was intriguing to me as I learned a great deal of information on how banks work, and got the chance to communicate and interact with the employees around as well as the manager, and the customers